Telecommunications Analyst Job at Samsung Electronics, Plano, TX

  • Samsung Electronics
  • Plano, TX

Job Description

Overview Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for troubleshooting problems of corporate cellular mobile for end-users. IT/Mobile asset management and logistics. Demonstrates a degree of experience managing vendor/carrier on end-user support. Takes responsibility of work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action. 3voice service management and end-user support. Required Qualifications IPT support Admin and maintain corporate cloud voice service (Samsung SCME) Monthly voice service utilization report Non-Corp Internet ISP/Service management Coordinate on boarding new circuit from order to install Coordinate terminating existing circuit Service ticket open/follow up with ISP Service report (usage and RFO) Network Operation Collaborate with local network engineering team to provide ongoing support, troubleshooting, testing and maintenance of WAN/LAN Collaborate with local/remote network engineering team to support network project Asset retrieval General Terminated users’ asset management & logistics – Mobile & PC assets General active users’ asset upgrade & repair asset management & logistics – Mobile Utilize Asset Management Database System and Update Device Return Status Send a FOTA push message to the terminated and active users for asset retrieval Generate weekly/monthly/quarterly asset retrieval status Generate and distribute corporate communication Support general users and HRs regarding asset retrieval request status. Communicate with Mobile & IT+ Tier1 and Tier2 teams for users’ asset return status update. Generating service report Perform quarterly asset audits and provide result analysis. Seniority level Mid-Senior level Employment type Contract Job function Other Industries Appliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr

Job Tags

Contract work, Local area, Remote work

Similar Jobs

The Salvation Army USA Central Territory

Nursery Aide Job at The Salvation Army USA Central Territory

 ...Position Summary: The Nursery Aide is responsible to provide nurturing, age-appropriate care for children ages 0 - 5 and for implementing all aspects of nursery programming and operations. This role must ensure that all nursery operations follow The Salvation Army's standards... 

Swenson & Shelley Attorneys

Associate Attorney Job at Swenson & Shelley Attorneys

 ...This position is based in our St. George, Utah, office. We are seeking an attorney who is licensed to practice law in the state of Utah. Please note: If you are not licensed to practice law in Utah, you are not eligible for this position. We encourage only Utah- or... 

LabCorp

Bilingual Patient Billing Support Specialist (Remote) Job at LabCorp

 ...role, you will answer over 80 inbound calls daily, primarily assisting Spanish-speaking customers while ensuring satisfaction and resolving billing inquiries. The position offers a work-from-home option, a competitive pay rate between $17.75 - $21.00, and comprehensive... 

Carta

Business Development Manager I Job at Carta

 ...software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting,...  ...today unlock the opportunities of tomorrow. As a Business Development - Venture Capital Law Firm Manager: You will expand Cartas... 

Deloitte

Fraud Investigator - Federal Healthcare Job at Deloitte

 ...creation.Work Youll DoAs a Project - Consultant, Forensics and Investigations on the project, you will address the threats that perpetuate...  .... Learn more. Professional developmentFrom entry-level employees to senior leaders, we believe theres always room...