Job Description

Telecommunications Analyst

Location: Denver, CO

Duration: 6+ months

Position is responsible for analyzing, documenting, diagnosing, correcting, repairing, and preventing problems with Cisco UCM, UCCX, and VoIP PBX Systems.

Through the use of platform specific software, engineering, professional analysis, programming, & technical knowledge, complete system administration needs for PBX Cisco switches Statewide; complete adds moves, changes, & system route selection & analysis of theories involving telecommunications. Specific hands on experience with Cisco, VoIP, Contact Center, and Video/Collaboration equipment, switches and products and be able to troubleshoot problems on this equipment and applications

Minimum Qualifications:

• Six years of technical experience repairing, performing maintenance, installing, modifying, calibrating, certifying, or fabricating equipment and facilities related to the work assignment including one year at the fully operational level.
• Equipment and facilities may be primarily telecommunications equipment and facilities, media equipment and facilities, precision measuring equipment, or other electronics equipment and facilities.
• Certain positions within this class may require: an FCC license or its equivalent; a physical examination to determine fitness to wear a respirator in confined spaces and/or to determine color blindness; a successful background check to comply with privacy and communications laws.

Substitutions:

• An associate's degree or successful completion of the equivalent of 60 semester hours of training at an accredited college or university or recognized non-correspondence technical school with 30 semester hours of course work related to the work assignment may be substituted for two years of the required experience.

Qualities that will make you stand out:

• Cisco networking experience
• CCNA certification
• VoiP implementation experience

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